Terms and Conditions

All courses must start promptly at the arranged time. Student punctuality is essential to allow for participants to receive maximum benefit from the courses.

Our sessions are mandatory and specialist so to obtain Certification the student must attend all allotted sessions and complete their assessments.

All instructions for the course will be sent in advance of the course. All queries should be directed to the TRAINING DEPARTMENT on 01255 424245 or 01255 476107.

Substitution may be made at any time prior to or on the courses commencement date.

Provisional bookings are accepted and these will be held for a 7 day period pending written confirmation and payment.

Cheques should be made payable to MONTéCARE SOLUTIONS LTD or you may pay by BACS payment, details of which can be forwarded to you. All payments should be made on the course date or within 28 days thereafter.

Cancellation or Postponement Charges

DAYS PRIOR TO COURSE CHARGES OF TOTAL COURE FEE
3 MONTHS TO 2 MONTHS 0%
2 MONTHS TO 1 MONTH 10%
1 MONTH TO 7 DAYS 20%
LESS THAN 7 DAYS 50%