We recognize that for our Service Users the most important people in
our organization are the care and support workers with whom the
customers will have regular contact. Our staff have a wide range of
qualifications and we are committed to providing continuing training
and development to the highest standards. The range of training that is
provided to all staff includes:
- Comprehensive induction programme
- Mandatory Training and Specialism's. Practical and Theoretical
training. All staff are introduced to the Service Users and vice
versa. Also, all staff shadow experienced staff until they feel able
to work alone and on their own initiative.
- Robust recruitment procedures
- all our staff are fully DBS
checked and have all the required checks
in line with Care Quality Commission regulations.
- Professional Development -
we are committed to ensuring that all staff are formally qualified or
trained, and will support staff to achieve further qualifications in Health and Social Care
- Supervision and Appraisal -
staff development is driven by regular assessment of all staff who
works with Montécare. This ensures training needs are identified and
resolved on a continual basis.
- Pastoral care and Debriefing
is given to any member of staff when it is required. Follow ups are
ensured to make sure that the member of staff feels fully supported.
- Uniforms and Protective Clothing
- two uniforms are issued per year and any other uniforms are expected
to be paid for by the member of staff. All Protective clothing is
issued freely. Staff will be given a starter to pack to assist with
the day to day business of care, e.g. organizers, torch, panic alarm,
name badge etc., You will be given a set of handbooks to enable you to
understand our policies and procedures and to assist you with any
queries you need to ask or know.
Training is always ongoing and updated.